Effective Date: July 23, 2026

Thank you for shopping with Bee Loco LLC. We are committed to processing and shipping your orders as quickly and efficiently as possible. Please review the information below regarding order processing, shipping, delivery, and related policies.

Order Processing

• Orders are processed within 3–5 business days, excluding weekends and holidays.
• During periods of high order volume, holidays, or promotional events, processing times may be extended.
• Orders are processed only after payment has been successfully authorized and verified.
• Once your order has shipped, you will receive a confirmation email containing your tracking information.

Shipping Methods & Delivery

We primarily ship orders using UPS and other trusted shipping carriers when necessary.

Estimated delivery times begin after your order has been processed.

Typical delivery estimates are:

• Standard Shipping: 5–7 business days
• Expedited Shipping: Delivery times vary based on the shipping option selected at checkout.

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping charges are calculated during checkout based on:

• Package weight
• Package dimensions
• Delivery destination
• Selected shipping method

Any applicable shipping charges will be displayed before you complete your purchase.

Free Shipping

Bee Loco LLC offers FREE Ground Shipping on qualifying orders of $50.00 or more(before taxes and any applicable fees).

Please note:

• Free Shipping applies only to eligible Ground Shipping orders.
• Promotional discount codes cannot be combined with Free Shipping offers unless specifically stated.
• If multiple promotions are available, customers should choose the offer that providesthe greatest savings.

Age-Restricted Products

Certain products sold by Bee Loco LLC are intended only for customers who are 18 years of age or older.

For these products:

• Customers must confirm they are at least 18 years old before completing theirpurchase.
• Age verification may be required during checkout or upon delivery.
• A valid government-issued photo ID may be requested by the delivery carrier.
• Orders that cannot be successfully age-verified may be delayed, canceled, orreturned to us.

Bee Loco LLC reserves the right to refuse the sale of age-restricted products when age requirements cannot be verified.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

Please carefully review your shipping information before submitting your order.

Bee Loco LLC is not responsible for:

• Packages shipped to an incorrect address provided by the customer.
• Delivery delays caused by incomplete or inaccurate shipping information.

If an order is returned to us because of an incorrect or undeliverable address:

• Additional shipping charges may be required before the order can be reshipped.
• If you choose not to have the order reshipped, your refund will be processed in accordance with our Refund Policy, less any applicable shipping charges andrestocking fees.

Lost, Stolen, or Missing Packages

Once a shipment has been transferred to the shipping carrier, delivery is under the carrier's control.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:

• Checking around your property.
• Asking household members or neighbors.
• Contacting your apartment office or building management.
• Contacting the shipping carrier directly.

While Bee Loco LLC will gladly assist customers in filing carrier claims when appropriate, we cannot guarantee reimbursement for packages that the carrier confirms as delivered.

Damaged Shipments

If your order arrives damaged during shipping:

Please contact us within 48 hours of delivery by emailing support@beeloco.com.

To help us resolve your claim quickly, please include:

• Your order number.
• Photos of the damaged item(s).
• Photos of the shipping box.
• Photos of the shipping label.
• A brief description of the damage.

We will review your claim and, when appropriate, provide a replacement, store credit, or refund.

Incorrect Items

If you receive an incorrect item, please notify us within 7 days of delivery by contacting support@beeloco.com.

We will work promptly to correct the issue at no additional cost to you.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Eligible products may be returned within 30 days of delivery, provided they meet therequirements outlined in our Refund Policy.

Please review that policy for complete return instructions and eligibility requirements.

Shipping Delays

Bee Loco LLC is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Carrier delays
• Customs inspections
• Labor strikes
• Government actions
• Supply chain disruptions
• High shipping volume during holidays

Estimated delivery dates are provided by the shipping carrier and are not guaranteed.

International Shipping

International shipping may be available for select destinations.

Customers are responsible for:

• Import duties
• Customs fees
• Taxes
• Brokerage fees
• Any other charges imposed by their country

Bee Loco LLC is not responsible for delays caused by customs clearance procedures.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us:

Company Name: BEE LOCO LLC

Phone Number: (510) 646-0690

Email: support@beeloco.com

Physical Address: Bee Loco, 1160 Pioneer Way, El Cajon CA 92020, United States